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Get support from our team and developer community
Live Chat
Chat with our support team in real-time. Available Monday-Friday, 9am-6pm EST.
Email Support
Send us an email and we'll respond within 24 hours (usually much faster).
Developer Community
Join thousands of developers building with Taxu. Ask questions, share knowledge, and connect with other developers.
Helpful Resources
Documentation
Comprehensive guides and API reference
API Playground
Test API endpoints interactively
Code Examples
Real-world integration examples
GitHub
SDKs, samples, and open source tools
Frequently Asked Questions
How do I get started with the Taxu API?
Check out our Quick Start guide to create your first API integration in minutes. You'll need to sign up for a developer account and generate API keys.
What are the rate limits for API requests?
Free tier: 100 requests/hour. Pro tier: 1,000 requests/hour. Enterprise: Custom limits. Rate limit headers are included in all API responses.
How do I test my integration before going live?
Use our Sandbox environment with test API keys and sample data. All features work identically to production without affecting real user data.
What happens if a webhook delivery fails?
We automatically retry failed webhooks with exponential backoff for up to 3 days. You can view delivery status and manually retry in the developer portal.
How do I report a security vulnerability?
Email security@taxu.io with details. We take security seriously and respond to all reports within 24 hours.
Critical Issues
For production outages or critical security issues, contact our emergency support line:
+1 (555) 123-4567
Available 24/7 for Enterprise customers